FAQs
Answers about buying, choosing and caring for tiles. Can’t find your question? Call us.
Buying from us
Do you sell to the public, or only to trade?
Both. Our name says wholesale because we buy straight from wholesale suppliers. Anyone can shop with us: homeowners, DIY customers, tilers, builders and designers.
Why aren't prices on the website?
Tile prices change with each shipment, so we quote today's price instead of showing an old one. Send us the range name and your measurements, and we'll price it.
Can I see the tiles before I buy?
Yes, and we recommend it. Colours never look quite right on a screen. In the showroom you can hold a tile up to the light and compare samples side by side.
How quickly can I get my tiles?
Most of our range is available within 2 to 3 days. We'll confirm timing for your order when we quote.
Do you deliver?
Yes. We can deliver to your home or site, or you can collect from the showroom, where there's easy parking and loading.
How much should I order?
Your area plus 10% for cuts and breakages, or 15% for herringbone and diagonal layouts. Our tile calculator works it out, and we'll check it with you.
Do you hire tools?
Yes, for 4 hours, 24 hours or a whole month. Call us to check what's available for your dates.
Do you offer trade pricing?
Talk to us about trade pricing for tilers, builders and contractors. Bring your ABN and an idea of the work you have coming up.
Can you help me choose?
Yes. Bring your plans, photos, or a sample of your cabinets or paint, and we'll show you options that work together.
Do porcelain tiles need sealing?
Most don't. Natural stone does, and sealing grout helps it resist stains. We stock sealers and cleaners and can tell you which suits your tile.
Bathroom tiles
What size tiles suit a small bathroom?
Usually larger ones. A 600 x 600 or 600 x 1200 tile cuts down grout lines and makes the room feel bigger. Small mosaics work well on a shower floor, where the extra grout adds grip.
Can I use the same tile on the floor and walls?
Yes, many of our porcelain ranges are made for both. Check the slip rating for the floor, and we can show you which finishes work in each spot.
Do porcelain bathroom tiles need sealing?
Most porcelain doesn't. Natural stone does, and sealing the grout helps it resist marks. We stock sealers and can tell you which one suits your tile.
Kitchen tiles
How many tiles do I need for a splashback?
Measure the length and height of each wall section, multiply, and add them up. Then add 10% for cuts. Our tile calculator does the maths for you.
Are handmade tiles hard to lay?
They take a tiler who knows them. Every piece varies a little in size and thickness, which is the charm. We'll give you the installation guide for the range you choose.
Can floor tiles go on a splashback?
Usually yes. Floor-rated porcelain works on walls, as long as your tiler uses an adhesive suited to the tile size and weight.
Floor tiles
What's the most popular floor tile size?
600 x 600 and 600 x 1200 are the most common for living areas. Bigger tiles mean fewer joints, but they need a flatter floor.
Can tiles go over my existing floor?
Sometimes. It depends on what's there now and how flat it is. Ask your tiler to check, and we'll suggest the right primer and adhesive.
Are tiles cold underfoot?
They feel cooler than carpet or timber, which most people like in a Queensland summer. A rug helps in winter.
Outdoor tiles
What slip rating do I need outside?
P4 or P5 for most outdoor areas, especially around a pool. If the job needs certification, your builder or certifier has the final say.
Can I use the same tile inside and out?
Yes, with ranges that come in two finishes: a smoother one for inside and a non-slip one for outside. They look the same side by side.
Do outdoor tiles fade in the sun?
Porcelain is fired at very high temperatures and its colour is stable in sunlight, so it won't fade. Natural stone can change over time, which some people love.
Pool tiles
What's the difference between glass and porcelain pool mosaics?
Glass has more depth and sparkle in the water. Porcelain and stone-look mosaics give a softer, natural finish. Both are made for pools.
What is coping?
Coping is the edge piece around the top of the pool. Drop-face coping has a thick 40 mm front edge, so the surround looks like solid stone.
Do you have tiles for the waterline?
Yes. Mosaics and small glazed squares work well along the waterline. We can match them to your coping and interior.
Get a quote
Send us a plan, a photo or a rough list. We’ll come back with tiles, quantities and a price.